ESAB Denton
  • 10-Sep-2020 to 09-Nov-2020 (EST)
  • Denton, TX, USA
  • Full Time

Medical, dental, vision, 401k matching and more!

Company Overview
ESAB is a world leader in the production of welding consumables and equipment. Our brand is synonymous with world-leading expertise in the following key areas: * Manual welding and cutting equipment * Welding consumables * Welding automation * Cutting systems Celebrating 110 years since its founding, ESAB now serves a global market. We are represented in almost every country by subsidiaries or agents providing sales and support. ESAB also has manufacturing plants across four continents. Manufacturers everywhere are looking for ways to improve productivity and reduce operating costs. One way to achieve this goal is to align with a welding and cutting partner that offers a complete line of innovative solutions that meet the current demands of industry. ESAB has led the way in research and development of better technologies and products for this industry since its founding. ESAB has many great minds working on ways to make our industry stronger and better able to meet the needs of the future. We are constantly striving to expand our product offerings from the best in traditional welding applications to large automated manufacturing facilities. ESAB continues to offer world-class technical support and educational opportunities to help our customers work smarter and better. We are dedicated to working with customers to help them be more productive, more profitable, and better able to compete.

Essential Job Functions

  • Perform mechanical and electrical repair to the component level of ESAB Automation products, welding and cutting power supplies, CNC systems and related accessories.
  • Test faulty equipment to reproduce issues reported by the customer and gather pertinent data for troubleshooting and repair.
  • Interpret schematic, wiring diagrams and assembly drawings to troubleshoot issues in a logical manner.
  • Devise and implement robust technical solutions using safe and standard industrial practices.
  • Create parts list in SAP and enter estimate labor time needed to implement repairs in a timely and efficient manner.
  • Set up effective test fixtures and tooling.
  • Document activities through Excel, SAP and other appropriate record keeping systems as directed.
  • Interface with customers to properly identify and troubleshoot equipment issues, provide assistance and technical advice in a professional manner.
  • Travel to customer sites for equipment installation, calibration, repairs and support as needed.
  • Identify trends and patterns with equipment failures and problems, and report to Service Manager or directly to Engineering via Engineering Change Request (ECR) Form.
  • Conduct scheduled product maintenance training in-house or on customer site.
  • Complete assignments and tasks on time in accordance with repair schedules and Supervisor direction.
  • Ensure that the service process is fulfilling ESAB's commitment to delivering the highest level of product quality and customer satisfaction in the automated welding market.
  • Maintain the entire Customer Service work area and equipment in a clean and orderly condition following the 5S method: Sort (Remove non-essentials), Set in Order (Organize remaining items), Shine (Clean, paint and polish work area), Standardize (Label and color code), and Sustain (Maintain changes and keep in order).
  • Work overtime as needed to meet critical deadlines and/or provide customer support in other
    time zones.
  • Perform other duties as required

Required Skills and Experience

  • AA Electronics degree or equivalent job experience in electrical and mechanical troubleshooting.
  • Minimum of 2-5 years of related experience
  • Experience with welding and cutting power system maintenance a plus
  • Working knowledge of computer hardware and Windows XP or newer OS
  • General computer skills, including Microsoft Office suite (Word, Excel, and PowerPoint)
  • Strong verbal and written communication skills for over the phone troubleshooting or written customer communication

The ESAB Group Inc. is proud to be an equal opportunity employer. We celebrate diversity and do not
discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status,
disability status, or any other applicable characteristics protected by law.

ESAB Denton
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